{"id":1717,"date":"2024-11-18T15:58:16","date_gmt":"2024-11-18T14:58:16","guid":{"rendered":"https:\/\/www.refuge-mya.com\/frequently-asked-questions\/"},"modified":"2026-05-06T08:08:33","modified_gmt":"2026-05-06T06:08:33","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.refuge-mya.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:var(--awb-color2);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:40px;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-margin-bottom:50px;\"><p style=\"text-align: center;\">Since no two lodges are alike, here are a few tips to keep in mind to make the most of your stay at Plan Mya. If you have any doubts or questions, please don&#8217;t hesitate to contact us before you come up! <\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color8);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-color4);--button_gradient_bottom_color_hover:var(--awb-color4);--button_text_transform:uppercase;--button_typography-font-family:&quot;Figtree&quot;;--button_typography-font-style:normal;--button_typography-font-weight:900;\" target=\"_self\" href=\"https:\/\/www.refuge-mya.com\/en\/location-contact\/\"><i class=\"fa-hiking fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Find out how to get to the refuge<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-margin-top:-40px;--awb-background-color:#e5e1d3;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1920\" height=\"280\" title=\"Montagnes_Montagnes\" src=\"https:\/\/www.refuge-mya.com\/wp-content\/uploads\/2024\/09\/Montagnes_Montagnes.svg\" alt class=\"img-responsive wp-image-1009\"\/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:40px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:30px;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-tabs fusion-tabs-1 classic nav-is-justified horizontal-tabs icon-position-left mobile-mode-accordion\" style=\"--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-content-padding-top:30px;--awb-content-padding-right:30px;--awb-content-padding-bottom:30px;--awb-content-padding-left:30px;--awb-title-font-size:18px;--awb-alignment:start;--awb-inactive-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-border-color:var(--awb-color3);--awb-active-border-color:var(--awb-color4);\"><div class=\"nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-78c645cbdadd93455fa\" aria-selected=\"true\" tabindex=\"0\" id=\"fusion-tab-78c645cbdadd93455fa\" href=\"#tab-78c645cbdadd93455fa\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-home fas\" aria-hidden=\"true\" style=\"font-size:16px;\"><\/i>The refuge<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-4d7eba154ebe5253ce2\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-4d7eba154ebe5253ce2\" href=\"#tab-4d7eba154ebe5253ce2\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-bed fas\" aria-hidden=\"true\" style=\"font-size:16px;\"><\/i>Accomodation<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-78c645cbdadd93455fa\" aria-selected=\"true\" tabindex=\"0\" id=\"mobile-fusion-tab-78c645cbdadd93455fa\" href=\"#tab-78c645cbdadd93455fa\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-home fas\" aria-hidden=\"true\" style=\"font-size:16px;\"><\/i>The refuge<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-78c645cbdadd93455fa\" id=\"tab-78c645cbdadd93455fa\">\n<p><strong>Can I bring my dog?<\/strong><br \/>\nAnimals are not allowed inside the refuge, dogs must be kept on a leash outside on all trails and paths in the Beaufortain.<\/p>\n<p><strong>Can I access the refuge by car?<\/strong><br \/>\nThe access road to the refuge is closed to traffic, so you will need to leave your vehicle in one of the parking lots along the county road, a 10-minute walk from our place. If you are unable to make this journey on foot, you can call us so that we can give you further directions.<\/p>\n<p><strong>Are the cabin and restaurant open all year round?<br \/>\n<\/strong>We are open every year from mid-June to mid-September. For winter hikes, contact our neighbors at <a href=\"https:\/\/chaletplandelalai.ffcam.fr\/\" target=\"_blank\" rel=\"noopener\">Plan de la Lai.<\/a><\/p>\n<p><strong>Where is the English telephone booth overlooking Roselend Dam?<\/strong><br \/>\nThe phone booth is a 10-minute walk from our house (20 minutes from the parking lot). You will need to follow the trail to Mora&#8217;s cabin, then turn right onto the path that leads to the cabin, the only place in the valley with cell phone reception.<\/p>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-4d7eba154ebe5253ce2\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-4d7eba154ebe5253ce2\" href=\"#tab-4d7eba154ebe5253ce2\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon fa-bed fas\" aria-hidden=\"true\" style=\"font-size:16px;\"><\/i>Accomodation<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-4d7eba154ebe5253ce2\" id=\"tab-4d7eba154ebe5253ce2\">\n<p><strong>How to make a reservation at the refuge?<\/strong><br \/>\nReservations for half-board (dormitory or campsite) can only be made via our website. If you are unable to make a reservation, it is likely that we are already fully booked.<\/p>\n<p><strong>Is the refuge suitable for hosting e-MTBs?<\/strong><br \/>\nWe have enough electricity for you to recharge your bikes and a locked space for overnight storage. You can specify your requirements in the comments section of the booking form.<\/p>\n<p><strong>Can I charge devices at the shelter?<\/strong><br \/>\nYou can recharge your devices and electric bikes.<\/p>\n<p><strong>What time should we plan to arrive at the shelter?<\/strong><br \/>\nIf you have booked half board, please plan your day so that you arrive before 6 p.m. This will give you the opportunity to settle in quietly before dinner is served at 7 p.m.<\/p>\n<p><strong>Is there cell phone reception at Plan Mya?<\/strong><br \/>\nThere is no phone or internet network at the refuge, as is the case in many mountain locations. Remember to make reservations and inform your loved ones of your itinerary whenever possible. The closest network access point to the refuge is located about a 10-minute walk away, near the English telephone booth.<\/p>\n<p><strong>Can I bring my own lunch box for the picnic?<\/strong><br \/>\nYou may bring your own container for the mixed salads in the lunch boxes. Please remember to let us know when you make your reservation.<\/p>\n<p><strong>What should I bring for sleeping?<\/strong><br \/>\nThe beds in the dormitory are equipped with duvets and pillows, as well as single-use pillowcases. We ask that you bring your own sleeping bag liner (sheet bag). You may also bring a sleeping bag.<\/p>\n<p><strong>What time are meals served?<\/strong><br \/>\nDinner is served at 7 p.m., so please plan your day so that you arrive at least one hour beforehand to have time to settle in. Breakfast is served at 7 a.m. For organizational reasons, we ask that you vacate the dormitories by 8:30 a.m.<\/p>\n<p><strong>How can I pay on site?<br \/>\n<\/strong>Please bring cash or a checkbook to pay on site.<\/p>\n<p><strong>What are the cancellation terms?<\/strong><br \/>\nYou can consult our <a href=\"https:\/\/refuge-mya.com\/wp-content\/uploads\/2024\/06\/CGV-Plan-Mya-2024.pdf\">general terms and conditions of sale.<\/a> Deposits are non-refundable but may be transferred to a future reservation or to the remainder of the reservation if the cancellation only affects part of it.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":957,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1717","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.refuge-mya.com\/en\/wp-json\/wp\/v2\/pages\/1717","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.refuge-mya.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.refuge-mya.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.refuge-mya.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.refuge-mya.com\/en\/wp-json\/wp\/v2\/comments?post=1717"}],"version-history":[{"count":13,"href":"https:\/\/www.refuge-mya.com\/en\/wp-json\/wp\/v2\/pages\/1717\/revisions"}],"predecessor-version":[{"id":1788,"href":"https:\/\/www.refuge-mya.com\/en\/wp-json\/wp\/v2\/pages\/1717\/revisions\/1788"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.refuge-mya.com\/en\/wp-json\/wp\/v2\/media\/957"}],"wp:attachment":[{"href":"https:\/\/www.refuge-mya.com\/en\/wp-json\/wp\/v2\/media?parent=1717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}